Crowne Plaza Memphis Downtown By Ihg, Memphis ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

300 North Second Street, Memphis, Tennessee, United States, 38105

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard King Room

Max:

2 persons

28 m²

Bed options:

1 King-size bed

Pool view

Shower

Coffee machine

room details

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Standard King Room Mobility Accessible Tub

Max:

2 persons

28 m²

Bed options:

1 King-size bed

City view

Coffee machine

Heating

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Standard Double Room Two Double Beds

Max:

4 persons

28 m²

Bed options:

2 Double beds

Pool view

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Memphis 4.0 km

Airports

Memphis International (MEM) 16.1 km

Jonesboro Municipal (JBR) 109.4 km

Bus

Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Very nice Comfort!

“I had the best sleep ever! The bed was exceptionally comfortable, and the pillows were perfect, ensuring I woke up refreshed.” view full review

Spacious & Clean!

“The room was generously sized and meticulously clean, making for a very pleasant stay. It felt welcoming and well-maintained.” view full review

Swift & Friendly!

“Any request I had was handled quickly and cheerfully, which made me feel truly valued as a guest. It was a refreshing experience!” view full review

Lovely Facilities!

“The bathroom was spotless and equipped with high-quality amenities, adding a touch of luxury to my stay.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Free shuttle service
Housekeeping
Laundry
Shops/Commercial services
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Heated swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

300 North Second Street, Memphis, Tennessee, United States, 38105

Map view

300 North Second Street, Memphis, Tennessee, United States, 38105

City landmarks

Memphis

Beale Street

1.5 km

706 Union Ave

Sun Studio

2.1 km

Museum

Magevney House

610 m

Union Ave and Third Ave

AutoZone Park

1.2 km

Stadium

Memphis Pyramid

860 m

Museum

Woodruff-Fontaine House

1.5 km

Museum

Slave Haven Underground Railroad Museum

1.5 km

149 Union Ave The Peabody Memphis

The Peabody Ducks

1.2 km

Museum

National Civil Rights Museum

2.1 km

119 S Main St

Belz Museum of Asian and Judaic Art

1.4 km

Stadium

FedExForum

1.5 km

Beale St (at Main Street)

Statue of Elvis

1.8 km

Museum

Memphis Rock 'n' Soul Museum

1.6 km

Theatre

Orpheum Theatre

1.6 km

Museum

Memphis Music Hall of Fame

1.4 km

Near Mud Island River Park

Confederate Park

1.0 km

Park

Mud Island River Park

2.6 km

65 Union Ave

The Cotton Museum at the Memphis Cotton Exchange

1.2 km

652 Adams Ave

Mallory-Neely House

1.2 km

125 N Front St

Mississippi River Museum at Mud Island

2.6 km

1 Bass Pro Dr

Ducks Unlimited Waterfowling Heritage Center

1.1 km

Park

Court Square

770 m

Museum

Blues Hall of Fame

2.1 km

Beale St

Beale Street Entertainment District

1.6 km

251 Riverside Dr

Beale Street Landing

2.1 km

Nearby

Event hall

Memphis Cook Convention Center

490 m

Museum

Fire Museum of Memphis

570 m

155 Market Ave

Saint Mary's Catholic Church

140 m

Church

Saint Peters Catholic Church

370 m

Park

Martyrs Park

260 m

Restaurants

Qahwa Coffee Bar

690 m

109 N Main St

Willie Moore's Restaurant & Lounge

700 m

109 N Main St

Wrapzody Gourmet Wrapz Deli & Desserts

730 m

99 N Main St located between Adam & Jefferson St.

Subway

780 m

61 South Second Street Suite 160

Roxie's

860 m

520 N 3rd St

Lenny's Sub Shop

1.0 km

153 S Main St

Havana's Pilon

910 m

143 Madison Ave

Court House Deli

900 m

109 S Court Ave

Reviews and Ratings

Feedback from previous guests about their experience.

64%

liked the hotel and would stay again

6.4/10

Nice

Rooms

6.0

Location

6.8

Service

7.8

Dining

5.8

4/5 based on 1741 reviews

#27 of 151 hotels in Memphis based on Tripadvisor

Victor

United States, May 2024

6.0/10

The hotel had great service and a convenient location but had issues with the room readiness and privacy. The bathroom was lovely, but the overbooking problem led to inconveniences. The staff was welcoming and friendly, but there were disturbances due to room allocation mistakes.

Rooms

6.0

The room was supposed to be ready by 3:00 pm, but it wasn't, causing delays and privacy issues. The bathroom was especially beautiful.

Service

8.0

The service was great with friendly employees and excellent food. The valet service stood out, being very informative and welcoming.

Location

7.0

The location was easy to access attractions and a short Uber ride away from entertainment spots. However, there was limited convenient shopping nearby.

Dining

5.0

The dining experience was a bit pricy and disappointing, with limited options and cold dishes in the hotel restaurant.

Facilities

5.0

The facilities were inconsistent due to overbooking issues and disturbances in room allocation.

Caroline

United States, February 2024

6.2/10

My stay at the hotel was a mixed experience. While the staff was friendly and accommodating, the room had a strong smoke smell which appeared to have been masked by air fresheners. The damp atmosphere was not very pleasant, especially for the first night of my booking.

Rooms

5.0

The room I stayed in had a noticeable smoke smell that seemed to have been covered up by excessive air fresheners, creating a perfume-heavy atmosphere. Additionally, the room felt damp, which made the stay less comfortable.

Service

7.0

The service at the hotel was a bit hit and miss. While the front desk staff, especially Darian, were helpful and cheery, the attempts to address the issues with the room were not entirely satisfactory.

Location

6.0

The hotel's location was convenient with a free shuttle service to popular tourist spots. However, it was a bit far from Beale Street and the layout was not the best organized.

Dining

6.0

The breakfast experience was underwhelming with limited options, especially when I arrived late and found little left. Despite this, the selection of hot and cold food at the buffet was good.

Facilities

7.0

The facilities at the hotel were decent, with the pool and gym area standing out. However, the breakfast service could have been more efficient in terms of replenishing items.

Philip

United States, December 2023

6.0/10

My stay at the hotel had its ups and downs. The rooms were good and comfortable, but there were maintenance issues that needed attention. The service was friendly, but the dining experience left something to be desired. The location was convenient, but some improvements could enhance the overall guest experience.

Rooms

6.0

The rooms were spacious and comfortable, providing a great night's sleep.

Service

8.0

The staff was kind and always smiling, making me feel welcomed throughout my stay.

Location

7.0

The location was convenient for accessing tourist attractions and exploring the city easily.

Dining

5.0

The dining experience was a bit disappointing with cold and unappetizing options.

Facilities

5.0

The facilities were average with room for improvement.

Tom

United Kingdom, June 2023

7.8/10

The hotel offers spacious rooms with excellent WiFi service and a comfortable atmosphere. However, the strong perfume smell in the room was a downside during my stay, indicating a possible smoking history that housekeeping tried to cover up.

Rooms

7.0

The room was large and comfortable, with excellent WiFi service, but it seemed to have been smoked in and heavily scented with perfume/air freshener. Housekeeping only serviced the room once during my 3-night stay.

Service

8.0

The staff was very friendly and patient, making the overall experience pleasant despite some delays. However, housekeeping services were not available until later the next day.

Location

7.0

The hotel's location was convenient for accessing local restaurants and attractions, though it was a bit out from the city center. The free shuttle service was a plus, although waiting times could be a bit long.

Dining

8.0

The dining experience was above average, especially the complimentary breakfast and omelet bar. The homemade jams were a nice touch, but there were additional charges like tourist fees that were a bit unexpected.

Facilities

9.0

The hotel offers a range of facilities including dining options, laundry services, and complimentary shuttle services, enhancing the overall convenience for guests.