Crowne Plaza Memphis Downtown, An Ihg Hotel, Memphis ➤ Reviews, Rooms & Prices 2025

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About the Hotel

300 North Second Street, Memphis, Tennessee, United States of America, 38105

Crowne Plaza Memphis Downtown is situated in the heart of Memphis, known for its vibrant music scene and cultural significance. The hotel is conveniently located near the famous Beale Street and the Renasant Convention Center, offering easy access to local attractions. This recently renovated property boasts contemporary accommodations, modern facilities, and various dining options, ideal for both leisure travelers and business guests.

Location

Crowne Plaza Memphis Downtown is strategically located just a mile from Beale Street and the FedEx Forum, providing guests with easy access to Memphis's top attractions. The complimentary shuttle service operates within a three-mile radius, covering popular destinations like the Memphis Zoo and St. Jude Children's Research Hospital.

Rooms

The hotel features thoughtfully designed guest rooms that include warm décor and premium bedding with seven pillows. Each room is equipped with essential amenities, including a flat-screen TV, refrigerator, free WiFi, and a safe. Accessible rooms are available, featuring additional accommodations for guests with mobility challenges.

Eat & Drink

On-site dining is available at Notes & Provisions, which serves modern Southern cuisine, from BBQ chicken to shrimp and grits. Guests can enjoy a full continental breakfast every morning and a diverse menu for lunch and dinner. The restaurant also features a lively bar with cocktails, beer, and wine, making it a popular spot to relax after a day of exploring.

Leisure & Business

The hotel includes an outdoor pool and a 24-hour fitness center with a range of cardio and strength training equipment. For business needs, there are nearly 8,700 square feet of event space, including a renovated ballroom and meeting rooms with city views, ideal for conferences, weddings, and social events.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

Max:

4 persons

39 m²

Bed options:

2 Double beds

City view

Shower

Coffee machine

room details

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King Room

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

Pool view

Shower

Coffee machine

room details

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Standard Double Room

Max:

4 persons

28 m²

Bed options:

2 Double beds

Pool view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Memphis 2.5 mi

Airports

Memphis International (MEM) 10.0 mi

Jonesboro Municipal (JBR) 68.0 mi

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Exceptional Assistance

“The service was remarkable! The staff promptly attended to even my smallest requests with a friendly demeanor.” view full review

Spacious and Clean

“My room was impressively spacious and impeccably clean, providing a perfect home away from home.” view full review

Convenient Dining Options

“Having access to a variety of self-catering options nearby made it easy to enjoy delicious meals at my convenience.” view full review

Easy Parking Access

“The parking was perfectly convenient; I always found a spot nearby without any hassle during my stay.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Elevator
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Free shuttle service
Housekeeping
Laundry
Stores/Commercial services
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Heated swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

300 North Second Street, Memphis, Tennessee, United States of America, 38105

Map view

300 North Second Street, Memphis, Tennessee, United States of America, 38105

City landmarks

Memphis

Beale Street

5000 ft

706 Union Ave

Sun Studio

1.3 mi

Museums

Magevney House

2100 ft

Union Ave and Third Ave

AutoZone Park

3900 ft

Stadiums

Memphis Pyramid

2900 ft

Museums

Woodruff-Fontaine House

5100 ft

Museums

Slave Haven Underground Railroad Museum

5000 ft

149 Union Ave The Peabody Memphis

The Peabody Ducks

4000 ft

Museums

National Civil Rights Museum

1.3 mi

119 S Main St

Belz Museum of Asian and Judaic Art

4500 ft

Stadiums

FedExForum

5000 ft

Beale St (at Main Street)

Statue of Elvis

1.1 mi

Museums

Memphis Rock 'n' Soul Museum

1.0 mi

Broadway Theatre

Orpheum Theatre

5100 ft

Museums

Memphis Music Hall of Fame

4800 ft

Near Mud Island River Park

Confederate Park

3300 ft

Parks

Mud Island River Park

1.6 mi

65 Union Ave

The Cotton Museum at the Memphis Cotton Exchange

3800 ft

652 Adams Ave

Mallory-Neely House

3900 ft

125 N Front St

Mississippi River Museum at Mud Island

1.6 mi

1 Bass Pro Dr

Ducks Unlimited Waterfowling Heritage Center

3600 ft

Parks

Court Square

2600 ft

Museums

Blues Hall of Fame

1.3 mi

Beale St

Beale Street Entertainment District

5100 ft

251 Riverside Dr

Beale Street Landing

1.3 mi

Nearby

Events

Memphis Cook Convention Center

1700 ft

Museums

Fire Museum of Memphis

1900 ft

155 Market Ave

Saint Mary's Catholic Church

500 ft

Church

Saint Peters Catholic Church

1300 ft

Parks

Martyrs Park

900 ft

Restaurants

Qahwa Coffee Bar

2300 ft

109 N Main St

Willie Moore's Restaurant & Lounge

2300 ft

109 N Main St

Wrapzody Gourmet Wrapz Deli & Desserts

2400 ft

99 N Main St located between Adam & Jefferson St.

Subway

2600 ft

61 South Second Street Suite 160

Roxie's

2900 ft

520 N 3rd St

Lenny's Sub Shop

3300 ft

153 S Main St

Havana's Pilon

3000 ft

143 Madison Ave

Court House Deli

3000 ft

109 S Court Ave

Reviews and Ratings

Feedback from previous guests about their experience.

60%

liked the hotel and would stay again

6.0/10

Guest rating

Rooms

6.0

Location

6.8

Service

7.8

Dining

5.8

4/5 based on 1741 reviews

#27 of 151 hotels in Memphis based on Tripadvisor

Victor

United States of America, May 2024

6.0/10

The hotel had great service and a convenient location but had issues with the room readiness and privacy. The bathroom was lovely, but the overbooking problem led to inconveniences. The staff was welcoming and friendly, but there were disturbances due to room allocation mistakes.

Rooms

6.0

The room was supposed to be ready by 3:00 pm, but it wasn't, causing delays and privacy issues. The bathroom was especially beautiful.

Service

8.0

The service was great with friendly employees and excellent food. The valet service stood out, being very informative and welcoming.

Location

7.0

The location was easy to access attractions and a short Uber ride away from entertainment spots. However, there was limited convenient shopping nearby.

Dining

5.0

The dining experience was a bit pricy and disappointing, with limited options and cold dishes in the hotel restaurant.

Facilities

5.0

The facilities were inconsistent due to overbooking issues and disturbances in room allocation.

Caroline

United States of America, February 2024

6.2/10

My stay at the hotel was a mixed experience. While the staff was friendly and accommodating, the room had a strong smoke smell which appeared to have been masked by air fresheners. The damp atmosphere was not very pleasant, especially for the first night of my booking.

Rooms

5.0

The room I stayed in had a noticeable smoke smell that seemed to have been covered up by excessive air fresheners, creating a perfume-heavy atmosphere. Additionally, the room felt damp, which made the stay less comfortable.

Service

7.0

The service at the hotel was a bit hit and miss. While the front desk staff, especially Darian, were helpful and cheery, the attempts to address the issues with the room were not entirely satisfactory.

Location

6.0

The hotel's location was convenient with a free shuttle service to popular tourist spots. However, it was a bit far from Beale Street and the layout was not the best organized.

Dining

6.0

The breakfast experience was underwhelming with limited options, especially when I arrived late and found little left. Despite this, the selection of hot and cold food at the buffet was good.

Facilities

7.0

The facilities at the hotel were decent, with the pool and gym area standing out. However, the breakfast service could have been more efficient in terms of replenishing items.

Philip

United States of America, December 2023

6.0/10

My stay at the hotel had its ups and downs. The rooms were good and comfortable, but there were maintenance issues that needed attention. The service was friendly, but the dining experience left something to be desired. The location was convenient, but some improvements could enhance the overall guest experience.

Rooms

6.0

The rooms were spacious and comfortable, providing a great night's sleep.

Service

8.0

The staff was kind and always smiling, making me feel welcomed throughout my stay.

Location

7.0

The location was convenient for accessing tourist attractions and exploring the city easily.

Dining

5.0

The dining experience was a bit disappointing with cold and unappetizing options.

Facilities

5.0

The facilities were average with room for improvement.

Tom

United Kingdom, June 2023

7.8/10

The hotel offers spacious rooms with excellent WiFi service and a comfortable atmosphere. However, the strong perfume smell in the room was a downside during my stay, indicating a possible smoking history that housekeeping tried to cover up.

Rooms

7.0

The room was large and comfortable, with excellent WiFi service, but it seemed to have been smoked in and heavily scented with perfume/air freshener. Housekeeping only serviced the room once during my 3-night stay.

Service

8.0

The staff was very friendly and patient, making the overall experience pleasant despite some delays. However, housekeeping services were not available until later the next day.

Location

7.0

The hotel's location was convenient for accessing local restaurants and attractions, though it was a bit out from the city center. The free shuttle service was a plus, although waiting times could be a bit long.

Dining

8.0

The dining experience was above average, especially the complimentary breakfast and omelet bar. The homemade jams were a nice touch, but there were additional charges like tourist fees that were a bit unexpected.

Facilities

9.0

The hotel offers a range of facilities including dining options, laundry services, and complimentary shuttle services, enhancing the overall convenience for guests.